WiFi and related internet issues are a shared experience among PS4 users whose gaming sessions often get interrupted. Methods to Fix PS4 WiFi Connection Issues Your WiFi signal can be abruptly disconnected because your modem isn’t communicating with your ISP adequately. Internet connectivity issues may be caused by your modem. Problems such as bad weather, service updates, and other may cause you to lose connection unexpectedly. Issues caused by your internet service provider or physical environment can also cause you to disconnect from WiFi. You may have noticed your console losing connection after an update or right before. One of the most common reasons that PS4s lose an internet connection is software updates. You may notice this problem if you live with multiple people who are all using the internet at the same time. Poor internet quality can cause your PS4 to lose connection and disconnect from WiFi. Other times, the issue can be a little deeper requiring us to do some troubleshooting to figure out the root cause, which could be any of: Poor Internet Quality Sometimes these things can be as simple as a bum ethernet cable, which you can replace easily and cheaply enough (on Amazon). Poor internet quality, outdated firmware, issues with your ISP, and modem problems can all cause connectivity issues. Your PlayStation 4 can disconnect from the internet for a variety of reasons. Why Does My PS4 Keep Disconnecting From the Internet? That’s why we’ve compiled a list of solutions for you to try. These issues have interrupted many, many games. You can be comforted by the fact that you’re not alone if you’re experiencing WiFi issues or slow-downs. If you’re still experiencing problems, you may need to contact PlayStation Support or your internet provider (ISP). Then, try updating your console software, and after that turn your attention to your DNS server and router. To fix a PS4/Internet issue, start by restarting your PS4 and router. Thankfully, these problems are usually fairly straightforward to troubleshoot and solve. In fact, internet connectivity issues are a shared experience and source of frustration among many users. WiFi issues with the PlayStation 4 certainly aren’t unheard of. I am located in Scotland, this is not end of the world yet so why I am suffering such issues? I would be happy to have 50Mbps only on PS4 on both D and U which I hope would sort out the problem. If broadband provider promised them to have 100Mbps they got it on all devices connected to network including PS4 (all of them have D and U speed up to 100Mbps). They got better, more stable connections. I though it could be PSN problem with servers or possibly game developers but I spoke to my friends down in Germany and Poland they don’t have that. I used to try with DNS servers setting it up to public, tried with some router settings but no joy so far - incredible lag and unplayable games. still the same : download average 50Mbps, upload 6Mbps. few days ago I bought new PS4 pro console. changed the broadband provider (super duper gigafast now) I have replaced all the cables for newest, fastest Now, having “gigafast” broadband I cannot see any improvement of speed connection on PS4 or even more I see this worse because of unstable, various speeds on gigafast. I had 50Mbps download and 10Mbps upload from my previous broadband provider and connection was very stable. Playing on console is pointless because of lag which simply makes all of the games unplayable. Unfortunately on PS4 I can get only 50Mbps (250Mbps sometimes) download and roughly 6 up to 9Mbps upload. Test on laptop showing about 350Mbps for both download and upload, ping 19ms. When checking internet speed on my iPhone through the wifi I got about 480Mbps download and upload with ping 12ms. Using internet only for Netflix and gaming was hopping that finally I can play on PS4 console lag free. Some time ago I switched to Vodafone gigafast 500Mbps.
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